{{#tlo}}Editing Your User Profile{{/tlo}}{{#rr5}}Changing Your Account Settings{{/rr5}}

If necessary, you can change many aspects of your {{#tlo}}user profile{{/tlo}}{{#rr5}}account settings{{/rr5}}. If you are not already on the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen, you can get there by {{^phone}}{{#web}}clicking{{/web}}{{^web}}tapping{{/web}} in the upper right-hand part of the screen, then selecting {{#tlo}}Profile{{/tlo}}{{#rr5}}Account Options{{/rr5}} to go to the main Account Options screen.{{/phone}}{{#phone}}tapping , then tapping your username and choosing {{#tlo}}Profile{{/tlo}}{{#rr5}}Account Options{{/rr5}} to go to the main Account Options screen.{{/phone}} On that screen, {{#web}}click{{/web}}{{^web}}tap{{/web}} {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}}.

Note: Any fields that are marked with an asterisk on the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen are required. All other fields are optional.{{#mobile}} In offline mode, your {{#tlo}}profile{{/tlo}}{{#rr5}}settings{{/rr5}} can only be viewed, not edited.{{/mobile}}{{#tlo}} The profile features may not be available in all versions of the program and are not available for guest accounts.{{/tlo}}

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To use the Account Information section of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

1. Check the Username field to display your username. You should use this username when you log into the program. Usernames cannot be edited.
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2. Type or edit your full name in the Name field. Names can be up to 64 characters.
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3. Type or edit your email address in the Email field. If you sign up to receive any email notifications from Transparent Language, they will be sent to this address. Your email can also be used for password recovery.
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4. Select a role in the Primary Role field. Your primary role determines which portal appears by default when you log in: If you select Learner or Other, the Learning Portal will appear by default. If you choose Instructor, the Instructor Portal will appear by default. If you choose CLPM, the Admin Portal will appear by default. However, you will have access to all standard {{#rr5}}CL-150{{/rr5}}{{#tlo}}program{{/tlo}} features regardless of your selection.
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5. Use the Grading Scale menu to select a grading scale (ILR, ACTFL, CEFR, or ADLPRS), then view the scores and the test expiration date you have stored for that scale. It is possible to have scores and/or a date stored for more than one scale. This information cannot be edited.
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6. Type or edit your phone number, including area code, in the Phone Number field.
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7. Select your time zone in the Time Zone field. The program will track your daily learning goal by measuring how much time you spend in learning activities during each 24-hour period from midnight to midnight in the time zone selected here. Consult Understanding Learning Goals and Streaks.
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8. Click in the Rollover Code field to copy the rollover code for this account. This code can be used to merge this account with another using the Account Rollover feature. If you use this code during an account rollover, the learning data from this account will be transferred to the other account, then this account will be deactivated. After you have copied the code, you will need to log out of this account, log into the account into which you want to transfer the data, then paste the code into the appropriate field in the Rollover from Another Account section of the Account Settings page for that account to complete the rollover.
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9. If any other fields appear in this section, select the appropriate information for them. (Some organizations may request additional profile details.)
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10. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} Download My Personal Data to download a .csv file that lists the personal data which Transparent Language Online currently has stored for you.
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11. When you've finished making changes to the account information, {{#web}}click{{/web}}{{^web}}tap{{/web}} SAVE in that section. If you leave the screen without saving, your changes will be lost.
12. If you wish to cancel your account and exercise your right to be forgotten, {{#web}}click{{/web}}{{^web}}tap{{/web}} the Forget Me link and follow the instructions on the screen. If you choose to be forgotten, Transparent Language will retain your user data for 30 days. If you change your mind during this period, you can stop the process of being forgotten by logging into your account. If you haven't logged in within 30 days, your account and all your learning progress will be PERMANENTLY forgotten. At that point, the action cannot be undone. Consult Exercising Your Right to Be Forgotten. Note: You can view the {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}CL-150{{/rr5}} Terms of Use and Privacy Policy using the links at the bottom of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen.
13. If the Link Your Account to Google option appears, {{#web}}click{{/web}}{{^web}}tap{{/web}} Sign in with Google to link your {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}CL-150{{/rr5}} account with your Google account. Doing so will allow you to log into this program with your Google account, but you will not be able to use your original credentials to log in anymore. This option will not appear for all users.

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To use the New Password section of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

1. Type your current password in the Current Password field.
2. Type a new password in the New Password field. Passwords should be between 8 and 64 characters long and contain at least one uppercase letter, one lowercase letter, and one number. Unlike usernames, passwords are case-sensitive. Your new password cannot match any of your five most recent passwords. Some organizations may also require that the new password change at least four characters compared to the current password.
3. Type the new password again in the Confirm New Password field.
4. When you've entered both your current password and the new one, {{#web}}click{{/web}}{{^web}}tap{{/web}} SAVE in that section. If you leave the screen without saving, your changes will be lost.

Note: If you do not want to change your password at this time, leave all the fields in this section blank.

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To use the Import Learning History section of the User Profile screen, if it appears:

1. Enter the username for another account from which you want to transfer learning data into this account in the Username field in this section, then {{#web}}click{{/web}}{{^web}}tap{{/web}} NEXT.
2. If the username you entered is found associated with more than one organization, select the organization with which you registered your account in the list that appears on the screen. (If the username is only associated with one organization, this step will be skipped.)
3. On the new screen which appears, type the password for the account you are importing in the Enter the password field (not the password for your current account). If you have forgotten the password for that account, you can {{#web}}click{{/web}}{{^web}}tap{{/web}} Forgot the password? to have a reset email sent to the email address associated with that account.
4. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} IMPORT LEARNING HISTORY to begin the import process. All the lesson progress, course progress, and learned vocab items from your other account will be added to this account. The other account will then be deactivated.

Note: The Import Learning History section is not available for all users.

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To use the Rollover from Another Account section of the Account Settings screen, if it appears:

1. Enter the rollover code for another account from which you want to transfer learning data into this account in the Rollover Code from Other Account field.

Note: To find the rollover code for your other account, log into the CL-150 with that account, {{#web}}click in the header, select Account Options, then click Account Settings{{/web}}{{#phone}}tap , then tap your username and choose Account Options to go to the main Account Options screen. On that screen, tap Account Settings{{/phone}}. On the Account Settings screen, find the Rollover Code in the Account Information section. Copy or write down the code, then log out of that account and return to this one before entering the code.

2. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} START ROLLOVER to begin the rollover process. All your lesson progress, course progress, and learned vocab items from your other account will be added to this account. The other account will then be deactivated.

Note: The Rollover section is not available for all users.

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To use the Notification Settings section of the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

1. If you want to receive Daily Refreshers that present your most stale vocab item to you every day so that you can refresh your memory of it, do the following:
• If you want to receive these notifications{{^phone}} in your browser, mark the checkbox at the top of the BROWSER column if available, then mark the checkbox in the Daily Refresher row of that column{{/phone}}{{#phone}} directly on your device, set the Enable Push Notifications switch at the top of the section to , then set the Push switch in the Daily Refresher area to as well{{/phone}}.{{#web}} Note: Because browser notifications will appear to anyone using the browser on this computer or device, they should only be enabled on private computers or devices, not on public ones. If you enable this option, you will be asked to confirm that you are using a private device. A separate popup from your browser may also appear, asking you to confirm that you want to allow the notifications.{{/web}} {{#web}}Browser{{/web}}{{^web}}Push{{/web}} notifications may not be available for all versions of the program.
• If you want to receive these notifications by email,{{^phone}} mark the checkbox at the top of the EMAIL column, then mark the checkbox in the Daily Refresher row of that column{{/phone}}{{#phone}} set the Allow Emails from {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} switch at the top of the section to , then set the Email switch in the Daily Refresher area to as well{{/phone}}. This option requires a valid email address as part of your user profile and may not be available in all versions of the program.
• After activating either of the Daily Refresher options, {{#web}}click{{/web}}{{^web}}tap{{/web}} Configure Daily Refresher Languages and select the language or languages for which you want to receive these reminders. You will receive a separate notification for each language you select. If none of your learned vocab items are stale, the fresh vocab item that is closest to becoming stale will be used. If you have not yet learned any vocab items, you will not receive Daily Refreshers until you do. Consult Configuring Daily Refreshers for more information.
2. If you want to receive Incomplete Lesson reminders when you start working with a lesson but do not complete it, do the following:
• If you want to receive these notifications when you log into the program,{{^phone}} mark the checkbox in the WEBSITE column of the Incomplete Lesson row{{/phone}}{{#phone}} set the Website switch in the Incomplete Lesson area to {{/phone}}.
• If you want to receive these notifications by email,{{^phone}} mark the checkbox at the top of the EMAIL column, then mark the checkbox in the Incomplete Lesson row of that column{{/phone}}{{#phone}} set the Allow Emails from {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} switch at the top of the section to , then set the Email switch in the Incomplete Lesson area to as well{{/phone}}. The email will be sent approximately 23 hours after the end of the session in which you last worked with the lesson. This option requires a valid email address as part of your user profile and may not be available in all versions of the program.
3. If you are enrolled in a class{{#rr5}} or Cohort{{/rr5}} and want to receive Assignment Due notifications whenever you have an uncompleted assignment due within 36 hours,{{^phone}} mark the checkbox at the top of the EMAIL column, then mark the checkbox in the Assignment Due row of that column{{/phone}}{{#phone}} set the Allow Emails from {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} switch at the top of the section to , then set the Email switch in the Assignment Due area to as well{{/phone}}. This option requires a valid email address as part of your user profile and may not be available in all versions of the program. Not all users enroll in classes{{#rr5}} or Cohorts{{/rr5}}, so not all users have assignments.
4. If you are enrolled in a class{{#rr5}} or Cohort{{/rr5}} and want to receive New Assignment notifications whenever new assignments are added,{{^phone}} mark the checkbox at the top of the EMAIL column, then mark the checkbox in the New Assignment row of that column{{/phone}}{{#phone}} set the Allow Emails from {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} switch at the top of the section to , then set the Email switch in the New Assignment area to as well{{/phone}}. This option requires a valid email address as part of your user profile and may not be available in all versions of the program. Not all users enroll in classes{{#rr5}} or Cohorts{{/rr5}}, so not all users have assignments.
5. If you want to receive Daily Goal reminders when you start you haven't completed your daily learning goal or when your current learning streak is about to be broken, do the following:
• If you want to receive these notifications{{^phone}} in your browser, mark the checkbox at the top of the BROWSER column if available, then mark the checkbox in the Daily Goal & Streaks row of that column{{/phone}}{{#phone}} directly on your device, set the Enable Push Notifications switch at the top of the section to , then set the Push switch in the Daily Goal & Streaks area to as well{{/phone}}.{{#web}} Note: Because browser notifications will appear to anyone using the browser on this computer or device, they should only be enabled on private computers or devices, not on public ones. If you enable this option, you will be asked to confirm that you are using a private device. A separate popup from your browser may also appear, asking you to confirm that you want to allow the notifications.{{/web}} {{#web}}Browser{{/web}}{{^web}}Push{{/web}} notifications may not be available for all versions of the program.
• If you want to receive these notifications by email,{{^phone}} mark the checkbox at the top of the EMAIL column, then mark the checkbox in the Daily Goal & Streaks row of that column{{/phone}}{{#phone}} set the Allow Emails from {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} switch at the top of the section to , then set the Email switch in the Daily Goal & Streaks area to as well{{/phone}}. This option requires a valid email address as part of your user profile and may not be available in all versions of the program.
6. If you are enrolled in a reporting group and want to receive group messages, do the following:
• If you want to receive these notifications{{^phone}} in your browser, mark the checkbox at the top of the BROWSER column if available, then mark the checkbox in the Group Messages row of that column{{/phone}}{{#phone}} directly on your device, set the Enable Push Notifications switch at the top of the section to , then set the Push switch in the Group Messages area to as well{{/phone}}.{{#web}} Note: Because browser notifications will appear to anyone using the browser on this computer or device, they should only be enabled on private computers or devices, not on public ones. If you enable this option, you will be asked to confirm that you are using a private device. A separate popup from your browser may also appear, asking you to confirm that you want to allow the notifications.{{/web}} {{#web}}Browser{{/web}}{{^web}}Push{{/web}} notifications may not be available for all versions of the program.
• If you want to receive these notifications by email,{{^phone}} mark the checkbox at the top of the EMAIL column, then mark the checkbox in the Group Messages row of that column{{/phone}}{{#phone}} set the Allow Emails from {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} switch at the top of the section to , then set the Email switch in the Group Messages area to as well{{/phone}}. This option requires a valid email address as part of your user profile and may not be available in all versions of the program.

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To use the the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

1. Check the USERNAME field to display the username that you used to activate this app.
2. Check the MOBILE PASSWORD field to display the password that you used to activate this app. Mobile passwords cannot be edited.
3. Type or edit your full name in the NAME field. Names can be up to 64 characters.
4. Type or edit your email address in the EMAIL field. If you use the Account Settings screen to sign up for notifications, they will be sent to this address.
5. Type or edit your phone number, including area code, in the Phone Number field.
6. Select your time zone in the TIME ZONE field. The program will track your daily learning goal by measuring how much time you spend in learning activities during each 24-hour period from midnight to midnight based on the time zone selected here.
7. {{#web}}Click{{/web}}{{^web}}Tap{{/web}} Download My Personal Data to download a .csv file that lists the personal data which Transparent Language currently has stored for you.
8. After you've made all your changes, {{#web}}click{{/web}}{{^web}}tap{{/web}} SAVE. If you leave the screen without saving, your changes will be lost.

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To use the the {{#tlo}}User Profile{{/tlo}}{{#rr5}}Account Settings{{/rr5}} screen:

1. If you are not already on the Account Settings screen, go there by {{#web}}clicking{{/web}}{{^web}}tapping{{/web}} Account Settings on the App Settings screen.
2. If you want to receive emails from Transparent Language, mark YES under the question. If you do not want to receive emails, mark NO.

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At any time, you can also{{#phone}} tap to check your goal progress, tap to display your notifications, or tap and{{/phone}} do any of the following:

{{#phone}}
• Select SWITCH TO DESKTOP SITE to display the desktop version of this site instead of the mobile version. Be aware that some features may be difficult to use on a mobile device in this mode.
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• Select your username in the menu, then do any of the following:{{#tlo}} Select Profile to go to the main Account Options screen.{{/tlo}}{{#rr5}} Select Account Options to go to the main Account Options screen.{{/rr5}} Select Change Language to change the learning language. Select App Settings to change settings associated with this app on this device. Select Log Out to log out of the program. (These options may not all be available for all accounts.)
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• {{#web}}Click Learning in the top navigation bar{{/web}}{{#mobile}}Tap in the upper left-hand corner of the screen, then select Learning from the drop-down menu{{/mobile}}{{#phone}}Select Learning Path in the menu{{/phone}} to go to the Learning screen, where you can work with your learning path{{^phone}}, view your goals, refresh your learned vocab, and open practice activities{{/phone}}. Consult Using the Learning Screen for details.
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• Select Goals in the menu to go to the Goals screen, where you can view information on your daily learning goal, streaks, and shields{{#rr5}}, as well as any weekly or monthly learning requirements set for you by a reporting group administrator{{/rr5}}. Consult Understanding Learning Goals and Streaks{{#rr5}} and Understanding Learning Requirements{{/rr5}} for details.
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• Select Learned Vocab in the menu to go to the Learned Vocab screen, where you can view and refresh your learned vocab. Consult Managing Learned Vocab for details.
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• {{#web}}Click Browse in the top navigation bar{{/web}}{{#mobile}}Tap in the upper left-hand corner of the screen, then select Browse from the drop-down menu{{/mobile}}{{#phone}}Select Browse in the menu{{/phone}} to go to the Browse screen, where you can browse for additional lessons{{#tlo}} and references{{/tlo}} to learn. All lessons shown on this screen are included with {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}}, so feel free to explore them! Consult Using the Browse Screen for details.
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• {{#web}}Click Language Resources in the top navigation bar{{/web}}{{#mobile}}Tap in the upper left-hand corner of the screen, then select Language Resources from the drop-down menu{{/mobile}}{{#phone}}Select Language Resources in the menu{{/phone}} to go to the Language Resources screen. The resources vary by language, but may include language proficiency tests, overviews, alphabet exercises, cultural resources, language learning tips, grammar information, and more. Consult Using the Language Resources Screen for details. (This feature may not be available for all languages.)
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• {{#web}}Click Classes{{#rr5}} & Cohorts{{/rr5}} in the top navigation bar{{/web}}{{#mobile}}Tap in the upper left-hand corner of the screen, then select Classes{{#rr5}} & Cohorts{{/rr5}} from the drop-down menu{{/mobile}}{{#phone}}Select Classes{{#rr5}} & Cohorts{{/rr5}} in the menu{{/phone}} to display information on your current classes{{#rr5}}, reporting groups, and Cohorts{{/rr5}}, including whether you have assignments or messages. You can also{{#tlo}} use class codes to{{/tlo}} enroll in new classes{{#rr5}}, groups, or Cohorts{{/rr5}} if necessary. Consult Managing Classes{{#rr5}}, Groups, and Cohorts{{/rr5}} for details. (Not all users enroll in classes{{#rr5}}, groups, or Cohorts{{/rr5}}{{#tlo}}. This feature may not be available for all accounts or in all versions of the program{{/tlo}}.)
• {{#web}}Click {{#rr5}}Reporting{{/rr5}}{{#tlo}}My Transcript{{/tlo}} in the top navigation bar{{/web}}{{#mobile}}Tap in the upper left-hand corner of the screen, then select {{#rr5}}Reporting{{/rr5}}{{#tlo}}My Transcript{{/tlo}} from the drop-down menu{{/mobile}}{{#phone}}Select {{#rr5}}Reporting{{/rr5}}{{#tlo}}My Transcript{{/tlo}} in the menu{{/phone}} to{{#rr5}} make journal entries and{{/rr5}} run reports. Consult {{#rr5}}Making Journal Entries and Choosing Reports{{/rr5}}{{#tlo}}Generating {{#rr5}}Activity{{/rr5}}{{#tlo}}Transcript{{/tlo}} Reports{{/tlo}} for details.{{^mobile}}{{#tlo}} (This feature may not be available for all accounts or in all versions of the program.){{/tlo}}{{/mobile}}{{#mobile}} (This feature{{#tlo}} may not be available in all versions of the program and{{/tlo}} is not available in offline mode.){{/mobile}}
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• Select Practice in the menu to go to the Practice screen, where you can choose activities to work with. Consult Choosing Content for Activities for details.
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• Select Hands-Free Autoplay in the menu to learn and review vocabulary without the need to interact with the screen. Consult Choosing Content for Hands-Free Autoplay for details. (This option may not be available for all accounts.)
{{/phone}} {{^mobile}}{{#tlo}}
• {{#web}}Click Resources in the top navigation bar{{/web}}{{#phone}}Select Resources in the menu{{/phone}} to display information on additional language and culture resources. Depending on your language, you may find Facebook communities, Twitter feeds, culture blogs, Word of the Day services, proficiency tests, and more. Consult Using the Resources Screen for details. (Not all languages have additional resources.)
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• Tap in the upper left-hand corner of the screen, then select App Settings from the drop-down menu to change settings associated with {{#tlo}}Transparent Language Online{{/tlo}}{{#rr5}}the CL-150{{/rr5}} on this device, such as push notifications. Consult Changing app settings for details.
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• Click KidSpeak in the top navigation bar to open the KidSpeak application. (This feature is not available for all languages.)
{{/tlo}}{{/web}} {{#web}}{{#rr5}}
• Click Authoring in the top navigation bar to make or edit your own lessons for use in the CL-150 Learning Application. Consult Authoring Lessons for details. (This option may not be available for all accounts.)
{{/rr5}}{{/web}} {{#rr5}}
• {{#web}}Click Getting Started in the top navigation bar{{/web}}{{#mobile}}Tap in the upper left-hand corner of the screen, then select Getting Started from the drop-down menu{{/mobile}}{{#phone}}Select Getting Started in the menu{{/phone}} to find useful information for new users of the CL-150 Learning Application. Consult Using the Getting Started Menu for details.
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• Consult the mini goal-tracker in the top navigation bar to check how close you are to completing your daily learning goal{{#rr5}}, as well as any weekly or monthly learning requirements set for you by a reporting group administrator. If you have more than one goal, the tracker will rotate between them{{/rr5}}. Consult Understanding Learning Goals and Streaks{{#rr5}} and Understanding Learning Requirements{{/rr5}} for details.
{{/web}} {{#phone}}
• Select Learning Language in the menu to change the language you are learning{{#tlo}}, if you have access to more than one language{{/tlo}}.
{{/phone}} {{^phone}}
• {{#web}}Click{{/web}}{{^web}}Tap{{/web}} the name of the current language at the top of the screen to change the language you are learning{{#tlo}}, if you have access to more than one language{{/tlo}}.{{#mobile}} In offline mode, only learning languages for which you have already downloaded lessons will appear.{{/mobile}}
{{/phone}} {{#web}}
• Click Mobile Access in the upper right-hand part of the screen to display information on the mobile app associated with this program. (This option may not be available for all accounts.)
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• Click in the upper right-hand part of the screen, then do any of the following: Select {{#tlo}}Profile{{/tlo}}{{#rr5}}Account Options{{/rr5}} to {{#tlo}}view or edit your user profile{{/tlo}}{{#rr5}}change your account options{{/rr5}}, download completion certificates, and more. Select Change Language to change the learning language. Select Interface Options to change the interface language. Select Switch to Mobile Site to display the mobile version of this site instead of the desktop version. Select Log Out to log out of the program. (These options may not all be available for all accounts.)
{{/web}} {{#web}}
• Click in the upper right-hand corner of the screen to display your notifications. A number or an exclamation point will appear beside the icon if new notifications have been added since the last time you checked. Consult Managing Notifications for details.
{{/web}} {{^web}}
• {{#mobile}}Tap in the upper right-hand corner of the screen to change the interface language. Note: The flag shown depends on the selected interface, so the appearance of this button varies.{{/mobile}}{{#phone}}Select Interface Options in the menu to change the interface language.{{/phone}} (This feature may not be available for all versions of the program.)
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Related Topics:

• Using the Account Options Screen
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• Configuring Daily Refreshers
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• Understanding Learning Goals and Streaks
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• Understanding Learning Requirements
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• Editing Your Daily Learning Goal
• Enrolling in Classes{{#rr5}}, Reporting Groups, and Cohorts{{/rr5}}
• Viewing Class{{#rr5}} or Cohort{{/rr5}} Messages
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• Viewing Group Messages
{{/mobile}}{{/rr5}} {{#tlo}}
• Managing Subscriptions
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• {{^mobile}}{{/mobile}}{{#mobile}}{{/mobile}}Logging into the Program
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• Recovering Usernames or Passwords
{{/web}} {{^phone}}
• {{#web}}{{/web}}{{#mobile}}{{/mobile}}Registering as a User
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• Using the Learning Screen
• Exercising Your Right to Be Forgotten
{{#web}}
• Contacting Us
{{/web}}

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